Webbs Reviews
(Rated by 3 users)
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Are you looking for ways to save money when shopping at Webbs. Our Webbs coupon codes can help you do just that! Over 3 customers have already used our coupons to save an average of $55 with Webbs discount codes. There are currently 6 coupons available, so now is the perfect time to join in on the savings.
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.3
Base on 3 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.0
- Customer Service4.3
- Shipping & Delivery4.5
Recent Customer Reviews (3)
Eliot Rancourt
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Cynthia Moss
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Eugene Garcia
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Webbs Pricing
Shrubs
£9.99 - £24.99
Webbs Pros & Cons
Pros
1
Wide Product Range: WebbsDirect offers a broad selection including garden plants, shrubs, bedding, tools, furniture, pets & aquatics supplies, home & giftware, and specialty foods like meat cuts from their butchers.
2
Reputation and Heritage: It is part of Webbs Garden Centres with a long-standing family business history dating back to the mid-19th century. The company is known for quality and has won awards such as Midlands Best Destination Garden Centre 2023.
3
Customer Service: They provide multiple communication channels (phone, email, live chat) with queries typically resolved in under an hour. Customer service appears responsive.
4
Delivery Performance: Delivery is generally reliable with 98% on-time delivery rate and over 92% orders arriving accurately and undamaged. Average delivery time is within five days.
5
Secure Packaging: Customers report excellent secure packaging that protects plants during transit.
6
Loyalty Program: Offers a ClubCard for savings which may add value for frequent customers.
CONS
1
Delivery Issues Reported by Some Customers: Some customers have experienced poor delivery service when ordering items requiring shipping. One review specifically criticized the reliability of the delivery partner Furdeco causing repeated missed deliveries despite waiting at home on weekends.
2
In-store Experience Variability: There are reports of disappointing customer service in physical locations such as slow restaurant service where staff failed to take food orders promptly leading to negative experiences.
Webbs Features and Benefits
Features
Wide Product Range
Offers a broad selection including garden plants, shrubs, bedding, tools, furniture, pets & aquatics supplies, home & giftware, and specialty foods like meat cuts from their butchers.
Reputation and Heritage
Part of Webbs Garden Centres with a long-standing family business history dating back to the mid-19th century, known for quality and awards such as Midlands Best Destination Garden Centre 2023.
Customer Service
Multiple communication channels (phone, email, live chat) with queries typically resolved in under an hour and responsive support.
Delivery Performance
Generally reliable with 98% on-time delivery rate, over 92% orders arriving accurately and undamaged, average delivery time within five days.
Secure Packaging
Excellent secure packaging that protects plants during transit.
Loyalty Program
Webbs ClubCard offers savings and value for frequent customers.
Convenient Shopping Options
Provides home delivery and click & collect services for customer convenience.
Expert Advice
Access to knowledgeable support for gardening and related needs.
Webbs Clubcard Discounts
10% everyday discount on plants, seeds, bulbs; 10% on food and drink in restaurants; 5% on first purchase; exclusive perks like member-only events, priority tickets, and additional discounts.
Competitive Pricing
Reflects market rates with occasional special offers and discounts across categories like shrubs (£9.99-£24.99) and garden furniture.